Our Privacy
• We do not sell or rent your information.
• We share your information with certain employees and with companies providing
services on our behalf to service your needs
• Our policy is to require all employees and companies providing services on our
behalf to keep your information confidential.
• Our privacy policy applies to potential customers as well as current and former
customers.

Safeguarding Personally Identifiable Information

• We have adopted policies and procedures designed to protect your personally
identifiable information from unauthorized use or disclosure.
• We have implemented physical, electronic, and procedural safeguards to maintain
confidentiality and integrity of the personal information in our possession and to
guard against unauthorized access. These include among other things,
procedures for controlling access to your files, building security programs and
information technology security measures such as the use of passwords, firewalls,
virus prevention and use detection software.
• Our policy is to permit employees to access your personal information only if they
have a business purpose for using such information, such as administering,
providing, or developing our products or services.
• Our policy, which governs the conduct of all of our employees, requires all
employees to safeguard personally identifiable information about the consumers
and customers we serve or have served in the past.
• We take steps to safeguard your personal and sensitive information through
industry standard physical, electronic, and operational policies and practices. All
data that is considered highly confidential data can only be read or written through
defined service access points, the use of which is password-protected. The
physical security of the data is achieved through a combination of network firewalls
and servers with tested operating systems, all housed in a secure facility. Access
to the system, both physical and electronic, is controlled and sanctioned by a highranking manager.

Information We Collect About You

We collect information about you to help us serve your financial needs, to provide you
with quality products and services and to fulfill legal and regulatory requirements. We
consider non-public information about you in our possession to be personally identifiable
information, even if you cease to be a customer. The personally identifiable information
we collect about you may include among other things:

• Identifying information, such as your name, age, address, phone number and
social security number and photo
• Employment information
• Financial information such as your income, assets and liabilities, as well as
information about your savings, investments, insurance and business.
• Information for fraud detection and prevention

Typically, we collect this information on applications and other forms you complete,
through conversations you may have with our loan originators and processors, with our
other representatives, and in some cases, through our website. We may also collect
information from a wide range of other sources in order to process and/or underwrite your
loan. These sources may include among others, employers, attorneys, banks, title
insurers, insurance companies and credit reporting agencies.

We will use this information to pull a credit report from a credit bureau to determine your
credit worthiness as well as to help our underwriters to assess your loan request in the
context of your overall financial situation. We will also use your required and optional
information to facilitate activities and transactions that need to occur during the lending
process

Links to Third Party Websites

We are not responsible for the information practices employed by sites linked to or from
our website. Third party websites may have different privacy policies and/or security
standards governing their sites.

Testimonial disclosure — Compensation was not paid in exchange for any testimonial on
this site. Individuals pictured may not be that of the endorsers and is for display purposes
only.

Refinance disclosure – By refinancing the existing loan, the total finance charges may be
higher over the life of the loan.

Web-related Information Collection

We use web beacons or pixel tags in conjunction with cookies on our website, including
session ID cookies, non-persistent cookies. A cookie is a text file sent by a web server to
a web browser and stored by the browser. The text file is then sent back to the server
each time the browser requests a page from the server. This enables the web server to
identify and track the web browser and load the pages according to a user’s preferences
for that site, including the personalization of content. Cookies are also used to gather
statistical data, such as which pages are visited, what is downloaded, the ISP’s domain
name and country of origin, and the addresses of sites visited before and after coming to
our site, as well as your “click stream” activity, meaning the paths taken by visitors to our
site as they navigate from page to page and transactional attributes in accordance with
information you voluntarily submit in the course of using our site. This data is aggregated
for analysis to ensure proper functioning of our site in terms of navigation and usability,
as well as to evaluate the effectiveness of our marketing activities. At no time do any of
our cookies capture any personally identifiable information. However, to the extent that
Internet Protocol (IP) addresses or similar identifiers are considered personal information
by local law, we also treat these identifiers as personal information. Similarly, to the extent
that non-personal information is combined with personal information, we treat the
combined information as personal information for the purposes of this Cookie Policy.
More importantly, using cookies also helps us protect the security of your account.
Encrypted session ID cookies follow your activities on our site so that we can ensure that
no one is making changes to your profile, applying for loans, or making loans on your
behalf. We may send a cookie that can be stored by your browser on your computer’s
hard drive. We may use the information we obtain from the cookie in the administration
of our website, to improve its usability and for evaluating our marketing events. We may
also use that information to recognize your computer when you visit our website. Most
browsers allow you to refuse to accept cookies. Blocking cookies, however, can also have
a negative impact on the usability of many websites. We also use third-party tracking
services that use cookies or other tracking technology to track non-personal information
about visitors to our site in the aggregate such as web page views, other sites visited and
referral page information to track the effectiveness of our marketing campaigns to bring
visitors to our site. We use respective web beacons to gather information that lets us tune
and improve our user’s browsing experience, as well as track user responsiveness to
various advertising campaigns and user activities. No personal or sensitive information is
transmitted to advertising partners. However, certain partners may collect incoming IP
addresses in connection with your visits to our site.
This site uses the Google Maps API, the Google Places API and the Google Maps
Geocoding API to collect information about your location. By using this site, you agree
to allow us to cache your location for the uses described herein. You may revoke this
consent at any time by disabling geolocation sharing in your browser and starting a new
browsing session. This information is used to identify nearby branch locations and
provide directions to those locations and such information is only retained during your
browsing session. Google’s Privacy Policy is incorporated herein and can be found
at https://policies.google.com/privacy. By using this site, you agree to be bound by
Google’s Terms of Service which may be found at https://policies.google.com/terms.
If you want to disable cookies and you’re using the Safari web browser, go to Safari
preferences and then to the privacy pane to manage your preferences. On your Apple
mobile device, go to Settings, then Safari, scroll down to the Privacy & Security section,
and tap on “Block Cookies” to manage your preferences. If you want to disable cookies
and you’re using the Chrome browser, go to Settings > Privacy and Security > Cookies
and Other Site Data, make the selection that provides the level of tracking you prefer. If
you want to disable cookies and you’re using the Explorer browser, go to Settings >
Internet Options > Privacy Tab > Advanced, make the selection that provides the level
of tracking you prefer. For other browsers, check with your provider to find out how to
disable cookies. Please note that certain features of the website will not be available
once cookies are disabled.